Ip Customer Engineer

PCCW-HKT DataCom Services Ltd

Manila, PH
On-site
Level 2 ip operations support
Layer 2 vpn and layer 3 mpls configuration
Tcp/ip and firewall technical knowledge
The role provides Level 2 operations support and provisioning for international IP services including Layer 2 VPN and Layer 3 MPLS

Job Summary

  • The role provides Level 2 operations support and provisioning for international IP services including Layer 2 VPN and Layer 3 MPLS.
  • Candidates must be available for 24/7 on-call duties to ensure continuous support for the PCCW Global client base.
  • The position involves coordinating with core engineering teams to implement network-wide upgrades and resolve complex technical issues.

Matching Summary

The role provides Level 2 operations support and provisioning for international IP services including Layer 2 VPN and Layer 3 MPLS.

Skills & Requirements

Must-have

  • Level 2 IP operations support
  • Layer 2 VPN and Layer 3 MPLS configuration
  • TCP/IP and firewall technical knowledge
  • Remote and on-site customer issue resolution
  • 24/7 on-call availability for global support

Nice-to-have

  • Cloud services experience with AWS Azure Gcloud
  • SD-WAN technology implementation skills
  • Service provider market background
  • Project management coordination abilities
  • Strong telephonic communication skills

Key Requirements

  • 5 years data communications experience or 10 years with Higher Diploma
  • CCIE Routing/Switching certification preferred
  • In-depth knowledge of L2/L3 routing and switching
  • Experience in service provider and enterprise markets

Work Rights

Not specified

Tailored Resume

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