Principal Product Marketing Manager, Customer Engagement

Adobe

Base: $145,400 - $261,150 annually (us); californi...
Not specified (assumed hybrid or flexible based on company culture).
Enterprise saas customer engagement leadership
Product adoption framework implementation
Cross-functional team collaboration
Adobe is seeking a Principal Product Marketing Manager for Customer Engagement to lead strategies that enhance customer adoption and retention across its Enterprise solutions. The role demands extensive experience in customer engagement and product marketing, along with the ability to drive data-informed engagement strategies

Job Summary

  • This role leads the development and execution of Enterprise customer engagement strategies across Adobe's growing portfolio to drive adoption and retention.
  • The successful candidate will partner with Product, Sales, and Customer Success teams to implement product usage instrumentation and unlock data-driven insights.
  • Adobe empowers everyone to create through innovative platforms powered by AI, offering a culture where all employees are empowered to make an impact.

Matching Summary

Match Score: 85

Adobe is seeking a Principal Product Marketing Manager for Customer Engagement to lead strategies that enhance customer adoption and retention across its Enterprise solutions. The role demands extensive experience in customer engagement and product marketing, along with the ability to drive data-informed engagement strategies.

Salary

Base: $145,400 - $261,150 annually (US); California Base: $180,300 - $261,150; Short-term incentives via Annual Incentive Plan (AIP)

Skills & Requirements

Must-have

  • Enterprise SaaS customer engagement leadership
  • Product adoption framework implementation
  • Cross-functional team collaboration
  • Data-driven customer health metrics analysis
  • Marketing program design for adoption

Nice-to-have

  • Generative AI driven engagement models
  • Executive-level storytelling skills
  • Global cultural awareness experience
  • Structured problem-solving approach
  • Deep understanding of behavioral segments

Key Requirements

  • 12+ years in customer engagement or product marketing
  • BS/BA degree preferred
  • MBA or equivalent experience preferred
  • Proven track record scaling CSM organizations in Enterprise SaaS

Work Rights

Not specified

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