Servicenow Platform Operations Specialist

Bank of America Merrill Lynch

**
Servicenow certified system administrator certification
5+ years servicenow development experience
Maintain multiple servicenow environments
** Bank of America Merrill Lynch is seeking a ServiceNow Platform Operations Specialist to maintain and support their ServiceNow platform. The role involves providing technical expertise, managing service availability issues, and ensuring adherence to bank policies while collaborating with cross-functional teams. **

Job Summary

  • The role involves maintaining the ServiceNow platform across over 10 instances while ensuring production availability and stability.
  • Candidates will lead root cause analysis efforts to resolve service availability issues and coordinate cross-team problem resolution.
  • The position requires adherence to strict bank policies and standards within a highly regulated financial environment.

Matching Summary

Match Score: 75

** Bank of America Merrill Lynch is seeking a ServiceNow Platform Operations Specialist to maintain and support their ServiceNow platform. The role involves providing technical expertise, managing service availability issues, and ensuring adherence to bank policies while collaborating with cross-functional teams. **

Skills & Requirements

Must-have

  • ServiceNow Certified System Administrator certification
  • 5+ years ServiceNow development experience
  • Maintain multiple ServiceNow environments
  • Windows and Linux MID server maintenance
  • Root cause analysis for service availability

Nice-to-have

  • Bachelor's Degree in Technology
  • ServiceNow CIS or CAD certification
  • Financial institution security compliance experience
  • ServiceNow Discovery and CMDB population tools
  • Experience with automation and scripting

Key Requirements

  • ServiceNow CSA certification required
  • Minimum 5+ years ServiceNow engineering experience
  • Experience in highly regulated environments
  • Knowledge of Windows and Linux MID servers

Work Rights

Not specified

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