Customer Service Representative

GENUINE PARTS COMPANY

Decatur, AL, United States
Order fulfillment
Customer call management
Negotiating sale price
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • order fulfillment
  • customer call management
  • negotiating sale price
  • inventory level maintenance
  • cost effective shipping

Nice-to-have

  • building customer relationships
  • driving process improvements
  • product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task and time management
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter