Customer Support Spezialist / Kundenberater (m/w/d) - Hildesheim
MEDIFOX DAN
Hildesheim, Germany
Hybrid (on-site with remote work options)
Software solution md therapie support
Analyze customer concerns
Technical support via remote maintenance
MEDIFOX DAN is seeking a Customer Support Specialist in Hildesheim, Germany, to assist clients in using their healthcare software solutions. The role emphasizes strong communication skills and a collaborative approach to customer support
Job Summary
You will be the first point of contact for customers with questions about our software solution MD Therapie, primarily by phone.
You will support our customers with technical challenges via remote maintenance (TeamViewer) and ensure the smooth use of our products.
We live flexibility with a digital application process and the possibility of remote work.
Matching Summary
Match Score: 85
MEDIFOX DAN is seeking a Customer Support Specialist in Hildesheim, Germany, to assist clients in using their healthcare software solutions. The role emphasizes strong communication skills and a collaborative approach to customer support.
Skills & Requirements
Must-have
Software solution MD Therapie support
Analyze customer concerns
Technical support via remote maintenance
Team collaboration for complex cases
Nice-to-have
Strong service mentality
Independent and structured work
Experience with Jira and TeamViewer
Key Requirements
Completed vocational training in commercial or IT field