Technical Support Manager (remote, Bra)

CrowdStrike

Brazil
Market leader in compensation + equity awards; com...
Fully remote
Proven people management experience
Solid technical background in security
Global customer service experience
The role involves leading a global technical support team to deliver exceptional services to internal and external customers

Job Summary

  • The role involves leading a global technical support team to deliver exceptional services to internal and external customers.
  • Candidates must possess a solid technical background combined with proven experience managing people in a fast-paced environment.
  • CrowdStrike offers market-leading compensation, comprehensive wellness programs, and professional development opportunities for all employees.

Matching Summary

The role involves leading a global technical support team to deliver exceptional services to internal and external customers.

Salary

Market leader in compensation and equity awards; Competitive vacation and holidays; Paid parental and adoption leaves

Skills & Requirements

Must-have

  • Proven people management experience
  • Solid technical background in security
  • Global customer service experience
  • Process workflow and escalation management
  • English language fluency

Nice-to-have

  • Hyper-growth environment adaptability
  • Problem-solving attitude
  • Motivational leadership style
  • Innovation focus
  • Fanatical commitment to customers

Key Requirements

  • Bachelor's Degree or equivalent
  • Experience managing globally distributed teams
  • Project management experience on worldwide initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter