It Operations Manager

Troutman Pepper

Multiple Locations
Base: $115,000.00 - $135,000.00; bonus/equity: not...
Onsite
Technical support management
Standard operating procedures development
Help desk processes enhancement
The IT Operations Manager manages office technology planning and support

Job Summary

  • The IT Operations Manager manages office technology planning and support.
  • This role ensures effective operational management of technical support processes.
  • The position involves leading a team and collaborating with office management.

Matching Summary

The IT Operations Manager manages office technology planning and support.

Salary

Base: $115,000.00 - $135,000.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical support management
  • Standard Operating Procedures development
  • Help Desk processes enhancement

Nice-to-have

  • Creative troubleshooting skills
  • Client service mindset
  • Team motivation and delegation

Key Requirements

  • Bachelor's degree preferred
  • Minimum of three years managing technical support team
  • Five years operational experience as IT specialist

Work Rights

Not specified

Tailored Resume

Cover Letter