Café Ambassador - Boston Metro Area

Capital One

Boston, MA, US
Base: $52,624 - $57,408 annually; bonus/equity: no...
High school diploma or equivalent
1 year retail sales customer service experience
Flexible schedule availability including nights weekends holidays
This role serves as the face of Capital One's mission by bridging the gap between digital innovation and human connection without traditional sales quotas

Job Summary

  • This role serves as the face of Capital One's mission by bridging the gap between digital innovation and human connection without traditional sales quotas.
  • Ambassadors act as brand advocates guiding customers through digital banking tools and troubleshooting tech challenges while fostering an inclusive community hub.
  • The position offers comprehensive benefits including Day 1 medical coverage, education assistance, and a 401(k) match up to 7.5%.

Matching Summary

This role serves as the face of Capital One's mission by bridging the gap between digital innovation and human connection without traditional sales quotas.

Salary

Base: $52,624 - $57,408 annually; Bonus/Equity: Not specified; Benefits: Comprehensive package including medical dental vision 401k match and education assistance

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • 1 year retail sales customer service experience
  • Flexible schedule availability including nights weekends holidays
  • Ability to lift up to 25 pounds
  • Standing for extended periods

Nice-to-have

  • Associate degree preferred
  • 2+ years banking experience
  • Proficient in G-Suite
  • Strong written and oral communication skills
  • Experience with de-escalation techniques

Key Requirements

  • High School Diploma or GED
  • Minimum 1 year of Retail Sales or Customer Service experience
  • Must be able to work flexible shifts including nights and holidays
  • Physical ability to lift 25 pounds and stand for long durations

Work Rights

Not specified

Tailored Resume

Cover Letter