You are the first point of contact for our customers (pharmacies, drugstores, doctors, wholesale, and end consumers) via all channels and for all concerns
Job Summary
You are the first point of contact for our customers (pharmacies, drugstores, doctors, wholesale, and end consumers) via all channels and for all concerns.
Close contact with logistics, field service, and key account management to best meet customer needs.
We offer a team-oriented leadership culture, sustainability & values orientation, remote work possibilities, and international collaboration.
Matching Summary
You are the first point of contact for our customers (pharmacies, drugstores, doctors, wholesale, and end consumers) via all channels and for all concerns.
Skills & Requirements
Must-have
Customer contact via all channels
Answering customer inquiries
Product advice
Collaboration with logistics and sales
Office programs and ERP/CRM systems
Nice-to-have
Team-oriented leadership culture
Sustainability and values
Remote work options
International collaboration
Interest in complementary medicine
Key Requirements
Completed commercial apprenticeship
Professional experience in internal service or customer service