The Training Specialist is responsible for designing, developing, and delivering training programs that enhance employee skills, knowledge, and performance
Job Summary
The Training Specialist is responsible for designing, developing, and delivering training programs that enhance employee skills, knowledge, and performance.
This role ensures that training initiatives align with organizational goals and compliance requirements, fostering a culture of continuous learning and professional development.
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
Matching Summary
The Training Specialist is responsible for designing, developing, and delivering training programs that enhance employee skills, knowledge, and performance.
Skills & Requirements
Must-have
design and develop training materials
facilitate in-person and virtual training
measure training effectiveness
implement and manage LMS
develop onboarding programs
compliance training delivery
Nice-to-have
fostering a culture of learning
support leadership development
promote a learning culture
teamwork come together
Key Requirements
Bachelor’s degree in Human Resources, Education, Business, or related field
3+ years of experience in training
Strong knowledge of adult learning principles
Proficiency in e-learning platforms and LMS
Excellent communication, facilitation, and interpersonal skills