Client Services Executive - Hybrid

Experian

New Plymouth, New Zealand
Hybrid
Identify prospective clients
Outbound calls and follow-up
Exceptional customer service
Experian is seeking a Client Services Executive for a hybrid role based in New Plymouth, New Zealand. The position focuses on growing the TenderLink subscription base through proactive sales efforts, emphasizing relationship-building and exceptional customer service

Job Summary

  • You'll help grow our TenderLink subscription base through new sales.
  • Respond to inbound queries promptly and professionally, maintaining high customer satisfaction.
  • Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few.

Matching Summary

Match Score: 85

Experian is seeking a Client Services Executive for a hybrid role based in New Plymouth, New Zealand. The position focuses on growing the TenderLink subscription base through proactive sales efforts, emphasizing relationship-building and exceptional customer service.

Skills & Requirements

Must-have

  • Identify prospective clients
  • Outbound calls and follow-up
  • Exceptional customer service
  • Onboard and set up customers
  • Respond to inbound queries

Nice-to-have

  • Collaborative and respectful approach
  • Commitment to ethical business practices
  • Analyze customer feedback

Key Requirements

  • 2+ years of experience in sales
  • Strong communication skills
  • Ability to build relationships
  • Effective time management
  • Computer literacy (Microsoft Office)
  • Commercial judgement and problem-solving

Work Rights

Not specified

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