Customer Service Representative

Pet Palace Cary

Cary, NC, United States
Base: $13.00-$14.00ph doe; bonus/equity: tips; ben...
On-site
Answering phones
Multi-tasking
Handling cash and cards
Pet Palace Cary is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing a welcoming environment for pet parents and handling various customer service tasks in a bustling pet care facility

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13-$14.00/hour DOE + tips.

Matching Summary

Match Score: 85

Pet Palace Cary is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing a welcoming environment for pet parents and handling various customer service tasks in a bustling pet care facility.

Salary

Base: $13.00-$14.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones
  • multi-tasking
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean
  • physical stamina
  • lifting 40 lbs

Nice-to-have

  • fluent in human and hound
  • concierge skills
  • chaos coordinator
  • pet-obsessed professionals

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required

Work Rights

Not specified

Tailored Resume

Cover Letter