Cleared Product Support Engineer

ADOBE

Tysons, Virginia, United States
Base: $97,300 -- $180,050 annually; bonus/equity: ...
Not specified, likely onsite due to the nature of the role and location requirements.
Active ts/sci u.s. government security clearance
Windows/linux server administration experience
Java application server technical knowledge
Adobe is seeking a Cleared Product Support Engineer to provide technical support for U.S. government customers, focusing on ensuring customer success and addressing technical issues. The ideal candidate will possess a TS/SCI security clearance and have experience in customer support, technical troubleshooting, and familiarity with Adobe products

Job Summary

  • The mission is to deliver digital government solutions that put people first while maintaining strong emphasis on security.
  • This role serves as the first point of contact for customer concerns, advocating for their needs with internal engineering teams.
  • Candidates must possess an active TS/SCI U.S. Government Security clearance and be located for daily commuting to Tysons, Virginia.

Matching Summary

Match Score: 85

Adobe is seeking a Cleared Product Support Engineer to provide technical support for U.S. government customers, focusing on ensuring customer success and addressing technical issues. The ideal candidate will possess a TS/SCI security clearance and have experience in customer support, technical troubleshooting, and familiarity with Adobe products.

Salary

Base: $97,300 -- $180,050 annually; Bonus/Equity: Annual Incentive Plan (AIP) and potential new hire equity award; Benefits: Comprehensive benefits programs not specified

Skills & Requirements

Must-have

  • Active TS/SCI U.S. Government Security clearance
  • Windows/Linux server administration experience
  • Java application server technical knowledge
  • Relational database troubleshooting skills
  • Daily commuting to Tysons, Virginia

Nice-to-have

  • Experience with Adobe Experience Manager
  • Cloud deployment experience AWS Azure
  • Knowledge of PDF forms technology
  • Background in government security controls
  • Previous Adobe product familiarity

Key Requirements

  • Active TS/SCI U.S. Government Security clearance
  • Bachelor's degree or equivalent experience
  • Geographically located for daily commuting to Tysons, Virginia

Work Rights

Must have active TS/SCI U.S. Government Security clearance

Tailored Resume

Cover Letter