Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
**
7+ years product support experience
5+ years complex saas implementation
Strong technical background in hcm or payroll
** Workday is seeking a Senior Technical Account Manager based in Warsaw, Poland, who will act as a primary point of contact for strategic customer accounts. The role demands strong technical expertise, project management skills, and the ability to foster relationships with both customers and internal teams. **

Job Summary

  • This role serves as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company.
  • The Technical Account Manager will proactively identify opportunities to improve system reliability and manage critical escalations for large enterprise accounts.
  • Candidates will collaborate with internal teams including Product Management and Development to ensure alignment on business objectives and customer success.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Technical Account Manager based in Warsaw, Poland, who will act as a primary point of contact for strategic customer accounts. The role demands strong technical expertise, project management skills, and the ability to foster relationships with both customers and internal teams. **

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background in HCM or Payroll
  • Experience managing C-level stakeholders
  • Fluent spoken and written English

Nice-to-have

  • Fluency in German, French, or Spanish
  • Experience with Human Resources or Financials domains
  • History of successful issue resolution at executive level
  • Ability to work independently in fast-paced environments
  • Willingness to travel up to 25% of the time

Key Requirements

  • BS or MS in Computer Science or equivalent technical degree
  • 7+ years in product support or account management
  • 5+ years implementing complex SaaS solutions
  • English fluency required; German/French/Spanish preferred

Work Rights

Not specified

Tailored Resume

Cover Letter