Associate Member Services Representative

State Employees' Credit Union

Raleigh, North Carolina, United States
Not specified; not specified; not specified
Onsite
High school diploma or ged equivalent
Compliance with credit union policies
Cash drawer balancing and vault management
State Employees' Credit Union is seeking an Associate Member Services Representative to provide foundational knowledge of branch operations and deliver exemplary member service. This entry-level position involves routine duties such as processing transactions, managing member inquiries, and maintaining confidentiality while adhering to credit union policies

Job Summary

  • This entry-level position provides foundational knowledge of SECU branch operations while delivering exemplary member service.
  • The role involves processing transactions, balancing cash drawers, and assisting members through in-person, phone, and digital channels.
  • Employees must adhere to strict security procedures and regulatory requirements while maintaining confidentiality of member accounts.

Matching Summary

Match Score: 75

State Employees' Credit Union is seeking an Associate Member Services Representative to provide foundational knowledge of branch operations and deliver exemplary member service. This entry-level position involves routine duties such as processing transactions, managing member inquiries, and maintaining confidentiality while adhering to credit union policies.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • High school diploma or GED equivalent
  • Compliance with credit union policies
  • Cash drawer balancing and vault management
  • Verbal and written communication skills
  • Problem-solving for member inquiries

Nice-to-have

  • Bachelor's degree in related field
  • CCUE Certification preferred
  • Positive attitude toward members
  • Aptitude for building member trust
  • Interest in financial advisory products

Key Requirements

  • High school diploma or GED required
  • Completion of Core Module Program within 12 months
  • Demonstrated aptitude for meeting people and developing trust

Work Rights

Not specified

Tailored Resume

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