Sr. Ops Manager, New Equipment & Modernization

Otis

Miramar, FL, United States of America
Manage field operations for new equipment and modernization projects
Ensure project schedules and deadlines are met
Develop action plans for safety and performance
Lead the New Equipment & Modernization operations colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio

Job Summary

  • Lead the New Equipment & Modernization operations colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio.
  • You will be responsible for day-to-day management of field staff, employee selection, field training, and safety.
  • We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.

Matching Summary

Lead the New Equipment & Modernization operations colleague activities related to building and maintaining current customer loyalty and expanding the existing portfolio.

Skills & Requirements

Must-have

  • Manage field operations for new equipment and modernization projects
  • Ensure project schedules and deadlines are met
  • Develop action plans for safety and performance
  • Conduct field safety audits and jobsite inspections
  • Engage in proactive labor relations
  • Resolve customer issues as key point of escalation

Nice-to-have

  • Partner with General Manager on business plan
  • Coach and mentor superintendents
  • Build and maintain customer loyalty
  • Expand existing portfolio

Key Requirements

  • 5+ years elevator industry management experience
  • 5+ years people leadership experience
  • Proven experience understanding financial statements and commercial contracts
  • Bachelor’s degree highly desired, with 5 years of experience
  • High school, or equivalent, plus 10 years of relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter