Claims Examiner Ii, Warranty

AMERICAN INTERNATIONAL Group Inc

2 day onsite
Excellent written and verbal communication skills
Experience in conflict resolution or de-escalation
Ability to analyze terms and conditions for claims
AIG is seeking a Claims Examiner II for their Warranty division, responsible for managing claims related to repairs on home appliances and electronics. Ideal candidates will possess strong customer service skills, problem-solving abilities, and a results-oriented mindset

Job Summary

  • The role involves adjudicating claims for fair repair charges and verifying that failures are covered under specific terms and conditions.
  • Candidates must demonstrate the ability to handle tense situations with speed, composure, and compassion while working directly with service providers.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

Match Score: 85

AIG is seeking a Claims Examiner II for their Warranty division, responsible for managing claims related to repairs on home appliances and electronics. Ideal candidates will possess strong customer service skills, problem-solving abilities, and a results-oriented mindset.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Experience in conflict resolution or de-escalation
  • Ability to analyze terms and conditions for claims
  • Strong organizational skills for deadline management
  • Proficiency with Excel, Word, and Outlook

Nice-to-have

  • Prior claims experience preferred
  • Understanding of warranty or insurance products
  • Basic experience with accounts payable reconciliation
  • Enthusiastic and reliable team player attitude
  • Subject matter expertise in program coverage

Key Requirements

  • High school diploma or GED required
  • Prior claims experience preferred
  • Technical experience with accounts payable a plus

Work Rights

Not specified

Tailored Resume

Cover Letter