SME Marketing Solutions Pte. Ltd. is seeking a Customer Account Manager / Trainer who will assist SMEs in their digital transformation through training and support in areas such as AI tools and omnichannel marketing. The ideal candidate should possess strong communication skills, relevant experience in account management or training, and a passion for aiding SMEs
Job Summary
The role involves managing SME clients and guiding them through their digital transformation journey using advanced AI tools.
Candidates will conduct training workshops on WhatsApp automation, omnichannel marketing, and deliver hands-on coaching with platforms like ChatGPT.
The position requires designing marketing workflows from lead generation to conversion while building strong client relationships to ensure retention.
Matching Summary
Match Score: 85
SME Marketing Solutions Pte. Ltd. is seeking a Customer Account Manager / Trainer who will assist SMEs in their digital transformation through training and support in areas such as AI tools and omnichannel marketing. The ideal candidate should possess strong communication skills, relevant experience in account management or training, and a passion for aiding SMEs.
Skills & Requirements
Must-have
AI tools proficiency ChatGPT
WhatsApp Business automation workflows
Omnichannel marketing strategy design
Workshop facilitation and coaching
SME client relationship management
Nice-to-have
Bilingual English and Mandarin speaker
Strategic problem-solving skills
Passion for helping SMEs grow
Campaign execution and optimization experience
Key Requirements
Diploma or Degree in Marketing or Business
Experience in training, consulting, or account management
Strong knowledge of social media marketing platforms