Process Improvement Consultant- Retail Bank Operations

PNC Bank

Pittsburgh, PA, US
Base: $68,000.00 – $119,600.00; bonus/equity: ince...
Strong analytical and presentation skills
Proficiency in excel pivot tables and advanced functions
Experience in operations or business analysis
This role supports Retail Bank Operations by driving critical functions such as fraud investigation, document processing, and process improvement opportunities

Job Summary

  • This role supports Retail Bank Operations by driving critical functions such as fraud investigation, document processing, and process improvement opportunities.
  • The position requires coordinating with Line of Business, Finance, and HR partners on workforce planning, budget evaluation, and performance monitoring.
  • PNC offers a comprehensive benefits package including medical coverage, 401(k) matching, pension plans, and up to 25 vacation days depending on career level.

Matching Summary

This role supports Retail Bank Operations by driving critical functions such as fraud investigation, document processing, and process improvement opportunities.

Salary

Base: $68,000.00 – $119,600.00; Bonus/Equity: Incentive eligible based on performance; Benefits: Comprehensive medical, dental, vision, 401(k), pension, and paid time off

Skills & Requirements

Must-have

  • Strong analytical and presentation skills
  • Proficiency in Excel pivot tables and advanced functions
  • Experience in operations or business analysis
  • Ability to translate complex data into actionable insights
  • Stakeholder collaboration and communication skills

Nice-to-have

  • Familiarity with Power Platform or PowerApps
  • Background in workforce analytics or operation research
  • Change management and corporate governance experience
  • Self-starter with active monitoring mindset

Key Requirements

  • Bachelor's degree required
  • 3+ years of relevant industry experience
  • No visa sponsorship provided

Work Rights

Not specified

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