Customer Service Agent - Multilingual German-spanish (full Remote)

MKS PAMP Group

Frankfurt, Germany
Fully remote
Fluent in spanish and german
Multichannel customer support experience
Order management from receipt to delivery
MKS PAMP Group is seeking a multilingual Customer Service Agent fluent in Spanish and German for a remote position. The ideal candidate should possess exceptional communication skills, a customer-centric approach, and experience in customer service, along with strong problem-solving abilities

Job Summary

  • The role requires fluent proficiency in both Spanish and German to communicate effectively with diverse customer bases.
  • Responsibilities include managing orders, resolving customer issues across multiple channels, and serving as the point of contact for new customer onboarding.
  • Candidates will enjoy a flexible timetable, the ability to work from home, and the opportunity to join a passionate team in the finance sector.

Matching Summary

Match Score: 85

MKS PAMP Group is seeking a multilingual Customer Service Agent fluent in Spanish and German for a remote position. The ideal candidate should possess exceptional communication skills, a customer-centric approach, and experience in customer service, along with strong problem-solving abilities.

Skills & Requirements

Must-have

  • Fluent in Spanish and German
  • Multichannel customer support experience
  • Order management from receipt to delivery

Nice-to-have

  • Third language proficiency
  • Start-up spirit and positive attitude
  • Ideas for service improvement

Key Requirements

  • High level of judgment and integrity
  • Strong organizational and multitasking skills
  • Experience in customer-facing roles

Work Rights

Ideally located in Spain, Germany or Italy

Tailored Resume

Cover Letter