Customer Experience Advisor | S1 | Retail Banking | Belfast Royal Avenue Branch

Santander UK

Belfast, United Kingdom
Base: £25,000.00 - £31,579.00 py; bonus/equity: no...
Proven ability to deliver outstanding customer service
Effective communication with customers
Face-to-face or telephony background experience
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions

Job Summary

  • The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions.
  • Santander is evolving into a technology-driven organization where employees are expected to challenge what's possible and drive innovation.
  • Employees receive 25 days' holiday plus bank holidays, an 8% pension contribution, and access to comprehensive wellbeing support.

Matching Summary

The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions.

Salary

Base: £25,000.00 - £31,579.00 per annum; Bonus/Equity: Not specified; Benefits: 25 days holiday, 8% pension, healthcare discounts

Skills & Requirements

Must-have

  • Proven ability to deliver outstanding customer service
  • Effective communication with customers
  • Face-to-face or telephony background experience

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Flexible can-do approach to work
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK required

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter