Manager - Claims Operations

217

Sydney, NSW, Australia
Not specified; annual compyny incentive scheme inc...
Fully remote
Proven experience leading claims operations
Experience in ctp or personal injury claims
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.
  • As a key contractual contact for client Youi, you will act as an escalation point for complex claims and manage resources and budgets effectively.
  • The role offers flexibility to work from home up to 2 days per week along with comprehensive learning and development opportunities.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and operational excellence.

Salary

Not specified; Annual company incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • Experience in CTP or personal injury claims
  • Strong track record driving performance
  • Ability to balance customer outcomes and risk
  • Confident stakeholder management skills

Nice-to-have

  • Hands-on leadership style
  • Commercially minded approach
  • Resilient team builder
  • High-performing culture creator
  • Continuous improvement mindset

Key Requirements

  • Proven experience in CTP claims environment
  • Personal injury claims background required
  • Senior leadership capability demonstrated

Work Rights

Not specified

Tailored Resume

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