Not specified (assumed to be onsite based on hospitality industry norms)
Personalized client arrival and departure service
Cash handling and security procedures
Bilingual french and english communication
Marriott Vacations Worldwide is seeking a Guest Relations Agent to provide personalized and courteous service to guests upon arrival and departure. The ideal candidate should possess a hospitality-related diploma, fluency in English and French, and demonstrate professionalism and a keen understanding of customer relations
Job Summary
The role requires providing personalized and courteous welcome and farewell services to clients while adhering to Marriott standards.
Employees are responsible for managing daily schedules, preparing villas for arrivals, and ensuring accurate cash register operations.
Candidates must possess a BTS or diploma in tourism/hospitality and demonstrate excellent presentation and elocution skills.
Matching Summary
Match Score: 85
Marriott Vacations Worldwide is seeking a Guest Relations Agent to provide personalized and courteous service to guests upon arrival and departure. The ideal candidate should possess a hospitality-related diploma, fluency in English and French, and demonstrate professionalism and a keen understanding of customer relations.
Skills & Requirements
Must-have
Personalized client arrival and departure service
Cash handling and security procedures
Bilingual French and English communication
Nice-to-have
Additional foreign language skills
Knowledge of Marsha reservation system
Professional appearance and etiquette
Key Requirements
BTS or Diploma in tourism/hospitality sector
Fluency in French and English required
Experience with Marsha reservation system preferred