Job Summary

• Offering guidance, information, and a friendly face as a first point of contact for customers.
• Issuing of penalty fares to those travelling without the correct method of travel and managing and control electronic ticket gates on the Station.
• This role is about more than just Revenue Protection. It’s about making a difference through supporting our customers in your local community.

Matching Summary

Salary

Base: £13.58 per hour; Bonus/Equity: Not specified; Benefits: Health and Wellbeing Plans, flexible financial support, vouchers, discounts, rewards, ongoing training, quality kit and uniform, Employee Assistance Program, Refer a Friend Scheme, long service and recognition awards

Skills & Requirements

Key Requirements

• Good standard of literacy and numeracy
• Experience in customer-facing roles (preferred)
• Confident using various devices and systems
• Fully funded SIA top-up training

Work Rights