Tour Guide Guest Experience Associate

Harley-Davidson Motor Company

Menomonee Falls, Wisconsin, United States
Base: $15.50 ph; bonus/equity: not specified; bene...
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Hospitality and guest-facing experience
Point-of-sale system proficiency
Cash and credit handling skills
** Harley-Davidson is seeking a part-time Tour Guide Guest Experience Associate to provide exceptional customer service to guests at their Menomonee Falls, Wisconsin facility. The role involves conducting tours, handling transactions, and enhancing the overall guest experience, while also embodying the brand's heritage and values. **

Job Summary

  • The Guest Experience Associate serves as the primary point of contact for visitors at the Harley-Davidson plant, ensuring a positive and enjoyable tour experience.
  • Responsibilities include delivering scripted tours, processing sales transactions via POS systems, and engaging guests through upselling techniques to meet sales goals.
  • The role requires strong communication skills, the ability to multitask in a fast-paced environment, and flexibility to work scheduled shifts including evenings and holidays.

Matching Summary

Match Score: 75

** Harley-Davidson is seeking a part-time Tour Guide Guest Experience Associate to provide exceptional customer service to guests at their Menomonee Falls, Wisconsin facility. The role involves conducting tours, handling transactions, and enhancing the overall guest experience, while also embodying the brand's heritage and values. **

Salary

Base: $15.50 per hour; Bonus/Equity: Not specified; Benefits: Health insurance, 401k, employee discounts, onsite fitness centers

Skills & Requirements

Must-have

  • Hospitality and guest-facing experience
  • Point-of-sale system proficiency
  • Cash and credit handling skills

Nice-to-have

  • Knowledge of Harley-Davidson history
  • Interest in motorcycle culture
  • Ability to work weekends and holidays

Key Requirements

  • High school diploma or equivalent required
  • Must be 18 years or older
  • Prior hospitality or retail experience required
  • Authorized to work in the United States

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter