Sr Lead Experience Strategist

Kyndryl

Base: $110,880 to $210,600 (us); bonus/equity: dis...
Business acumen
Psychology
Business + tech + experience integration
Shape experiences that truly matter—connecting business needs, technology, and human insight to deliver real value

Job Summary

  • Shape experiences that truly matter—connecting business needs, technology, and human insight to deliver real value.
  • Lead organizations through complex challenges by discovering opportunities, creating actionable roadmaps, and guiding teams to deliver practical solutions.
  • Kyndryl offers opportunities for growth, hands-on experience, learning, and the chance to certify in major platforms.

Matching Summary

Shape experiences that truly matter—connecting business needs, technology, and human insight to deliver real value.

Salary

Base: $110,880 to $210,600 (US); Bonus/Equity: Discretionary annual bonus program; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Business Acumen
  • Psychology
  • Business + Tech + Experience integration
  • Co-Creation workshops
  • Value Identification
  • Experience Optimization
  • Storytelling
  • Research
  • AI and Data Ethics

Nice-to-have

  • Industry vertical experience
  • Growth mindset
  • Customer success focus
  • Collaborative environments
  • Human-centered disciplines
  • Sustainability Strategy
  • CX Optimization
  • Innovation Strategy
  • Operational Design
  • Brand Strategy

Key Requirements

  • 7+ years experience preferred
  • Bachelor’s degree or equivalent professional portfolio
  • Advanced degree (MDM, MDes, MFA, dMBA) or equivalent preferred

Work Rights

Not specified

Tailored Resume

Cover Letter