Client Services Care Specialist

Western Alliance Bancorporation

CityScape
Not specified
Client service and communication
Banking transactions processing
Risk management and compliance
Western Alliance Bancorporation is seeking a Client Services Care Specialist to provide high-quality client service in a fast-paced banking environment. The role involves handling client inquiries, processing transactions, and promoting banking products while ensuring compliance with established policies

Job Summary

  • As a Client Care Specialist you'll display a high level of client service, provide a professional, prompt, and accurate banking experience and exemplify the department’s “sales, service, and operations” philosophy.
  • We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.
  • Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information.

Matching Summary

Match Score: 75

Western Alliance Bancorporation is seeking a Client Services Care Specialist to provide high-quality client service in a fast-paced banking environment. The role involves handling client inquiries, processing transactions, and promoting banking products while ensuring compliance with established policies.

Skills & Requirements

Must-have

  • client service and communication
  • banking transactions processing
  • risk management and compliance
  • multitasking in fast-paced environment
  • client verification procedures

Nice-to-have

  • problem solving skills
  • technical interface support
  • team collaboration
  • cross selling skills
  • call center experience

Key Requirements

  • 1+ years related customer service experience
  • high school diploma
  • entry level banking product knowledge
  • knowledge of regulatory compliance
  • experience in call center or cash handling preferred
  • advanced speaking and writing skills

Work Rights

Not specified

Tailored Resume

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