Customer Service Specialist With En/it/fr

Kenvue

Prague, Prague, Czechia
Hybrid
Order management process
Customer inquiries and complaints
Relationship building with customers
Kenvue is seeking a Customer Service Specialist fluent in English, Italian, or French to support their order management processes. The role focuses on customer interaction, ensuring accurate order processing, and maintaining relationships with clients, while the company emphasizes a collaborative culture and values every employee's contribution

Job Summary

  • Provide direct support to customers and facilitate transactional activities related to the full order management process, ensuring timely and accurate order processing.
  • Serve as a key point of contact for internal Kenvue functions and external parties on any order related inquiries/complaints, which will be logged and progressed via CRM.
  • Build and maintain good relationships with customers, adjusting and personalizing the approach towards them with a goal of excellent customer experience.

Matching Summary

Match Score: 85

Kenvue is seeking a Customer Service Specialist fluent in English, Italian, or French to support their order management processes. The role focuses on customer interaction, ensuring accurate order processing, and maintaining relationships with clients, while the company emphasizes a collaborative culture and values every employee's contribution.

Skills & Requirements

Must-have

  • Order management process
  • Customer inquiries and complaints
  • Relationship building with customers

Nice-to-have

  • Science is our passion
  • Care is our talent
  • Every voice matters

Key Requirements

  • 1-3 years of relevant experience
  • Excellent language skills in English or Italian or French [written and spoken]

Work Rights

Not specified

Tailored Resume

Cover Letter