Field Support Engineer

Avaso Ltd

On-site
Desktop/laptop hardware troubleshooting
Windows operating system support
Imacd activities experience
Avaso Ltd is seeking a Field Support Engineer to provide both onsite and remote end-user computing support, focusing on hardware and software troubleshooting, IMACD services, and asset management. The ideal candidate will have experience in technical support, strong communication skills, and familiarity with inventory management

Job Summary

  • The role provides onsite and remote end-user computing support for global operations including hardware and software troubleshooting.
  • Responsibilities include performing IMACD activities such as installation, movement, addition, change, deletion, and disposal of IT assets.
  • Candidates must manage spare inventory, coordinate logistics for equipment shipping, and ensure compliance with service delivery standards.

Matching Summary

Match Score: 85

Avaso Ltd is seeking a Field Support Engineer to provide both onsite and remote end-user computing support, focusing on hardware and software troubleshooting, IMACD services, and asset management. The ideal candidate will have experience in technical support, strong communication skills, and familiarity with inventory management.

Skills & Requirements

Must-have

  • Desktop/laptop hardware troubleshooting
  • Windows operating system support
  • IMACD activities experience
  • Asset management and inventory control
  • Ticketing systems proficiency
  • Remote support tools familiarity

Nice-to-have

  • Strong communication and coordination skills
  • Experience with DATA Level 1.5 support
  • Ability to instruct clients on maintenance

Key Requirements

  • Knowledge of desktop/laptop hardware and software
  • Understanding of Windows OS and peripherals
  • Experience in IMACD and asset management

Work Rights

Not specified

Tailored Resume

Cover Letter