Customer Success Manager

ABC Fitness

West Palm Beach, Florida, United States
Base: $69,000 - $79,000 usd annually; bonus/equity...
Fully remote
3+ years customer success experience
On-site work in florida required
C-level executive engagement skills
This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion across the portfolio

Job Summary

  • This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion across the portfolio.
  • The position requires consistent on-site engagement at a customer location in West Palm Beach, Florida, to ensure partnership success.
  • Candidates will benefit from an open PTO policy, parental leave, fitness reimbursements, and a culture focused on growth and belonging.

Matching Summary

This role involves managing relationships with fast-growing customers to drive adoption, renewals, and expansion across the portfolio.

Salary

Base: $69,000 - $79,000 USD annually; Bonus/Equity: Eligible for bonuses and commissions; Benefits: Medical/Dental/Vision, PTO, Calm App subscription

Skills & Requirements

Must-have

  • 3+ years Customer Success experience
  • On-site work in Florida required
  • C-level executive engagement skills
  • Strategic account planning expertise
  • Renewal and expansion driving ability

Nice-to-have

  • Empathetic and positive mindset
  • Experience in fast-paced environment
  • Cross-functional collaboration skills
  • Ability to create structure in ambiguity
  • Proactive problem-solving attitude

Key Requirements

  • 3+ years in Customer Success or similar role
  • Must be located in or willing to relocate to Florida
  • Strong communication and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter