Head Universal Banker, Fresno Sunnyside Branch

Publix Serving (Civica)

Fresno, California, United States
Base: $49,900.00 - $65,100.00; bonus/equity: discr...
2-4 years relevant experience
Face-to-face customer service skills
Digital engagement capabilities
The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance routines

Job Summary

  • The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance routines.
  • This role requires executing all service transactions and sales activities while championing risk control and ensuring consistent client experiences.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance routines.

Salary

Base: $49,900.00 - $65,100.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability, wellness programs, and paid time off

Skills & Requirements

Must-have

  • 2-4 years relevant experience
  • face-to-face customer service skills
  • digital engagement capabilities
  • sales and referral experience
  • compliance with bank policies

Nice-to-have

  • retail experience background
  • strong verbal communication skills
  • proactive problem-solving attitude
  • teamwork and collaboration focus
  • empathy in client interactions

Key Requirements

  • High School diploma or equivalent
  • 2-4 years of relevant banking experience
  • Experience with digital tools and marketing technology

Work Rights

Not specified

Tailored Resume

Cover Letter