Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Colombia, Colombia
On-site
B2b saas platform experience
Software implementation leadership
Client relationship management
The company is seeking an Implementation & Customer Success Specialist for B2B SaaS in the mining and FIFO operations sectors, focusing on software implementation and customer success. The role involves onboarding, consulting, and relationship management, with a remote-first setup and opportunities for international travel

Job Summary

  • This role leads software implementations and long-term customer success initiatives for a platform supporting workforce accommodation and transportation operations.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 85

The company is seeking an Implementation & Customer Success Specialist for B2B SaaS in the mining and FIFO operations sectors, focusing on software implementation and customer success. The role involves onboarding, consulting, and relationship management, with a remote-first setup and opportunities for international travel.

Skills & Requirements

Must-have

  • B2B SaaS platform experience
  • Software implementation leadership
  • Client relationship management
  • Cross-functional collaboration
  • Workforce accommodation operations

Nice-to-have

  • Strategic thinking capabilities
  • Hands-on execution skills
  • International travel willingness
  • Remote-first work environment
  • Mining industry domain knowledge

Key Requirements

  • Client-focused professional background
  • Experience in B2B SaaS environments
  • Ability to manage complex workflows

Work Rights

Not specified

Tailored Resume

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