Customer Care Specialist

Taco Comfort Solutions

Cranston, United States
On-site
Order entry and processing
Customer inquiry resolution
Inventory allocation
The Customer Care Specialist is responsible for maintaining the “Order to Cash” process through CRM system (Order Entry, Inventory Allocation, Expediting, Credit, Shipping etc.)

Job Summary

  • The Customer Care Specialist is responsible for maintaining the “Order to Cash” process through CRM system (Order Entry, Inventory Allocation, Expediting, Credit, Shipping etc.).
  • Responsibilities include interpreting customer requirements, processing sales orders, troubleshooting order issues, and coordinating with various departments.
  • Taco employees benefit from a company that provides competitive salaries and benefits, offers tuition reimbursement, and believes in sharing profits with its employees.

Matching Summary

The Customer Care Specialist is responsible for maintaining the “Order to Cash” process through CRM system (Order Entry, Inventory Allocation, Expediting, Credit, Shipping etc.).

Skills & Requirements

Must-have

  • Order Entry and Processing
  • Customer Inquiry Resolution
  • Inventory Allocation
  • Shipping Coordination
  • Warranty Claim Processing

Nice-to-have

  • Positive Mental Attitude
  • Building Strong Relationships
  • Desire to Learn and Grow
  • Innovation and Creativity

Key Requirements

  • 5+ years customer service experience
  • Associates degree in Business or Marketing
  • Proficiency with Microsoft Office Applications
  • Experience using ERP and CRM systems
  • Manufacturing/Supply Chain knowledge
  • Ability to travel (10%)

Work Rights

Not specified

Tailored Resume

Cover Letter