Senior Product Consultant

Caterpillar of Australia

$128,470.00 - $192,710.00; not specified; subject ...
5d onsite
Voice of customer research methods
Electrification and/or sustainability technologies
Develop customer journey
The Senior Product Consultant will develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods

Job Summary

  • The Senior Product Consultant will develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods.
  • Responsibilities include creating educational materials, monitoring feedback, gathering success stories, and crafting core marketing messages for electrification and sustainability.
  • This role involves leading global customer product and functional requirements development for New Product Introduction (NPI) programs and developing global training packs.

Matching Summary

The Senior Product Consultant will develop a deep understanding of customer and dealer needs related to heavy equipment electrification using Voice of Customer research methods.

Salary

$128,470.00 - $192,710.00; Not specified; Subject to plan eligibility, terms, and guidelines

Skills & Requirements

Must-have

  • Voice of Customer research methods
  • Electrification and/or sustainability technologies
  • Develop customer journey
  • Global customer product requirements
  • Site sustainability requirements
  • Value Selling Tool input

Nice-to-have

  • High emotional intelligence
  • Humility and openness to discovery
  • Team-oriented individuals

Key Requirements

  • Extensive Experience in Customer Focus
  • Working Knowledge of Products and Services
  • Extensive Experience in Effective Communications
  • Extensive Experience in Value Selling

Work Rights

Not specified

Tailored Resume

Cover Letter