3-5 years customer service or benefits administration experience
2-3 years supervisory or mentor experience
Proficiency in prioritizing critical client issues
ADP is seeking a MAS Service Connections Team Leader for its Makati City office, responsible for managing a Service Center area and ensuring high levels of client and associate satisfaction. The ideal candidate should have 3-5 years of relevant experience in customer service or HR, and possess strong supervisory, communication, and conflict management skills
Job Summary
The Team Leader is responsible for the leadership and management of a Service Center area for a defined set of clients and/or products.
This role requires significant impact on the work environment by providing the necessary tools and resources for associates to succeed.
ADP is a comprehensive global provider of cloud-based human capital management solutions committed to an inclusive and diverse workplace.
Matching Summary
Match Score: 85
ADP is seeking a MAS Service Connections Team Leader for its Makati City office, responsible for managing a Service Center area and ensuring high levels of client and associate satisfaction. The ideal candidate should have 3-5 years of relevant experience in customer service or HR, and possess strong supervisory, communication, and conflict management skills.
Skills & Requirements
Must-have
3-5 years customer service or benefits administration experience
2-3 years supervisory or mentor experience
Proficiency in prioritizing critical client issues
Strong interpersonal and conflict management skills
Nice-to-have
Working knowledge of payroll and benefit administration
Graduate of business administration or accounting discipline
Effective time management and organizational planning skills
Key Requirements
Graduate of business administration/management/accounting