Head Of Membership, Soho House Austin

Sohohouseco

Austin, TX, United States
Not specified; benefits: medical, dental, vision, ...
On-site
Minimum two nights in-house weekly
Manage small team of membership staff
Drive membership revenue and headcount targets
The Head of Membership is responsible for the full lifecycle of member acquisition, onboarding, management, and retention while ensuring high-quality standards

Job Summary

  • The Head of Membership is responsible for the full lifecycle of member acquisition, onboarding, management, and retention while ensuring high-quality standards.
  • This role requires personally hosting events at least two nights a week to foster relationships and attract new members aligned with the House Identity.
  • Soho House offers competitive compensation including health care, 401K matching, paid time off, and extensive career development opportunities.

Matching Summary

The Head of Membership is responsible for the full lifecycle of member acquisition, onboarding, management, and retention while ensuring high-quality standards.

Salary

Not specified; Benefits: Medical, Dental, Vision, 2% 401K match; Perks: Paid Time Off, Career Development

Skills & Requirements

Must-have

  • Minimum two nights in-house weekly
  • Manage small team of membership staff
  • Drive membership revenue and headcount targets
  • Oversee membership committee operations
  • Execute local outreach and strategic partnerships

Nice-to-have

  • Strong personal network in creative disciplines
  • Highly social and outgoing personality
  • Ability to convert contacts into applications
  • Experience with member behavior dispute resolution
  • Strategic thinking for community engagement

Key Requirements

  • Management capability of a small team
  • High level of personal contacts in creative fields
  • Strong communication skills across teams

Work Rights

Not specified

Tailored Resume

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