Starling Physicians is seeking a Patient Service Representative to join their patient-centric team in New Britain, CT. The role focuses on providing excellent customer service, managing patient flow, and handling administrative tasks to support the healthcare delivery process
Job Summary
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.
Our team members are essential to our mission to reshape healthcare through the power of connection.
Matching Summary
Match Score: 75
Starling Physicians is seeking a Patient Service Representative to join their patient-centric team in New Britain, CT. The role focuses on providing excellent customer service, managing patient flow, and handling administrative tasks to support the healthcare delivery process.
Skills & Requirements
Must-have
Excellent customer service skills
Friendly professional manner
Efficient patient flow
Promptly answers telephone
Accurately reconciles payments
Updates patient information
Schedules appointments accurately
Nice-to-have
Compassionate community of people
Innovating value-based care
Flexibility with work schedules
Cooperative with clinical staff
Key Requirements
High School Graduate or GED required
Associate Degree preferred
Heartsaver within 30 days of hire
Ability to communicate in English
Basic proficiency in computer use required
Previous PSR experience preferred
Knowledge of medical office and terminology preferred