Store Parts Professional

GENUINE PARTS COMPANY

Oakboro, NC, United States
Customer service over phone and in-store
Look up parts in catalogs or pos
Process customer orders accurately
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop

Job Summary

  • A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.
  • Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues.
  • Outstanding health benefits and 401K, stable company, and opportunity for accessing multiple career paths.

Matching Summary

A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop.

Skills & Requirements

Must-have

  • Customer service over phone and in-store
  • Look up parts in catalogs or POS
  • Process customer orders accurately
  • Advise customers on technical needs
  • Knowledge of products and warranties
  • Operate a vehicle with manual transmission

Nice-to-have

  • Competitive yet calm under pressure
  • Enjoy working with people
  • Professional attitude and appearance
  • Family feel company culture

Key Requirements

  • High School Diploma or equivalent
  • ASE Parts Specialist (automotive) certified
  • Working knowledge of local area
  • Ability to work retail hours at any store location

Work Rights

Not specified

Tailored Resume

Cover Letter