Bilingual Senior Claim Analyst

Manulife

Multiple Locations
Base: $43,875.00 cad - $73,125.00 cad; bonus/equit...
Fully remote
Bilingual (french/english) communication
Superior customer service
Claimant interview and documentation
Establish and maintain superior customer service to policyholders, agents, marketing centers

Job Summary

  • Establish and maintain superior customer service to policyholders, agents, marketing centers.
  • Make decisions on claim benefit eligibility determination and communication decisions to stakeholders.
  • We’ll empower you to learn and grow the career you want.

Matching Summary

Establish and maintain superior customer service to policyholders, agents, marketing centers.

Salary

Base: $43,875.00 CAD - $73,125.00 CAD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement plans, paid time off

Skills & Requirements

Must-have

  • Bilingual (French/English) communication
  • Superior customer service
  • Claimant interview and documentation
  • Policy provision review
  • Benefit eligibility determination

Nice-to-have

  • Continuous improvement mindset
  • Thrive in high energy culture
  • Innovative and resourceful
  • Change-maker and problem solver

Key Requirements

  • University degree or equivalent work experience
  • Fully bilingual (French/English)
  • Adjudication knowledge and experience
  • Customer service oriented with negotiating skills
  • Good working knowledge of underwriting process

Work Rights

Not specified

Tailored Resume

Cover Letter