Technical Service specialist (diagnostic Division)

AbbVie

Zagreb, Croatia
Level two support
Instrument hardware or software upgrades
Field-based role
The Technical Service Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors

Job Summary

  • The Technical Service Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors.
  • Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations.
  • As you’d expect from a global healthcare company, we offer stable employment conditions, long-term career perspectives and a fantastic range of benefits including competitive salaries, bonus potential and many others.

Matching Summary

The Technical Service Specialist is responsible for providing level two support to our customer base – handling installations, complex repairs, longer duration instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors.

Skills & Requirements

Must-have

  • level two support
  • instrument hardware or software upgrades
  • field-based role
  • daily travelling
  • IQOQ procedures
  • analytical tools and software

Nice-to-have

  • customer business reviews
  • basic technical coaching
  • customer operator introductory trainings

Key Requirements

  • Bachelor's degree or equivalent experience
  • More than 2 years of experience
  • Valid driving license

Work Rights

Not specified

Tailored Resume

Cover Letter