Service Account Executive

Amadeus Data Processing GmbH

Taguig, Philippines
3d onsite
3+ years customer facing experience
Fluent english language skills
Data analysis and reporting expertise
The Service Account Executive serves as the primary operational reference point for strategic customers within the Customer Operations team

Job Summary

  • The Service Account Executive serves as the primary operational reference point for strategic customers within the Customer Operations team.
  • This role requires leading deep-dive service reviews to identify bottlenecks and driving the adoption of digital processes.
  • Candidates must demonstrate advanced expertise in producing punctual reports and insights while working independently on complex situations.

Matching Summary

The Service Account Executive serves as the primary operational reference point for strategic customers within the Customer Operations team.

Skills & Requirements

Must-have

  • 3+ years customer facing experience
  • Fluent English language skills
  • Data analysis and reporting expertise
  • Service level agreement monitoring
  • MS Office Suite proficiency

Nice-to-have

  • Experience in travel industry
  • Amadeus product knowledge
  • ServiceNow tool familiarity
  • Qlik Sense analytics usage
  • French or Spanish fluency

Key Requirements

  • Bachelor's Degree required
  • Minimum 3 years customer support experience
  • English fluency mandatory
  • Hybrid work setup availability

Work Rights

Not specified

Tailored Resume

Cover Letter