Insurance Call Center Support

DXC Technology Australia & New Zealand

Any City, TN, United States
Base: $31,800 - $54,600; bonus/equity: not specifi...
On-site
Handle inbound customer calls
Assist clients with account servicing
Resolve customer issues
DXC helps global companies run mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability

Job Summary

  • DXC helps global companies run mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.
  • The role involves supporting clients with regulated financial and insurance-related services, requiring strong communication skills and attention to detail.
  • DXC offers a comprehensive, flexible, and competitive benefits program including health, dental, vision insurance, and a retirement savings plan.

Matching Summary

DXC helps global companies run mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.

Salary

Base: $31,800 - $54,600; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program

Skills & Requirements

Must-have

  • Handle inbound customer calls
  • Assist clients with account servicing
  • Resolve customer issues
  • Document customer interactions
  • Process customer requests
  • Operate in a fast-paced environment

Nice-to-have

  • Customer-focused mindset
  • Strong problem-solving skills
  • Adaptability and quick learning
  • Remain calm under pressure

Key Requirements

  • High school diploma or equivalent
  • 2+ years of customer service experience
  • Strong communication skills
  • Ability to manage difficult conversations
  • Attention to detail and organizational skills
  • Ability to multitask and navigate multiple systems

Work Rights

Not specified

Tailored Resume

Cover Letter