Offboarding Analyst, Americas

Johnson & Johnson MedTech

Bogotá, Colombia
Exit management process execution
Employee experience and customer satisfaction
Compliance with company policies and legal requirements
The main responsibility is focused on the delivery of positive employee experience and customer satisfaction in the execution of the exit management process, ensuring compliance with Company policies and legal requirements

Job Summary

  • The main responsibility is focused on the delivery of positive employee experience and customer satisfaction in the execution of the exit management process, ensuring compliance with Company policies and legal requirements.
  • Connect and partner with key functional teams (Benefits, Payroll, ERLR) to assure positive employee Exit experience.
  • Identify areas for improvement on daily operational processes and provide support to implement improvement initiatives.

Matching Summary

The main responsibility is focused on the delivery of positive employee experience and customer satisfaction in the execution of the exit management process, ensuring compliance with Company policies and legal requirements.

Skills & Requirements

Must-have

  • Exit management process execution
  • Employee experience and customer satisfaction
  • Compliance with company policies and legal requirements
  • Case management and transaction processing
  • Service Level Agreements (SLAs)
  • Stakeholder management and partnership

Nice-to-have

  • Continuous improvement mindset
  • Knowledge sharing and documentation
  • Customer orientation and service skills
  • Initiative and prioritization
  • Enthusiastic team player
  • Continuous learning mindset

Key Requirements

  • Experience in one or more HR Functional domains
  • Experience using Case Management tools
  • Prior experience in HR and Workday system
  • Good Excel & PPT skills
  • English (oral and written)
  • Portuguese

Work Rights

Not specified

Tailored Resume

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