Vip Client Account Manager

Entain Australia & New Zealand

Melbourne, Australia
On-site
Manage and grow key client relationships
Elevate customer wagering journey
Utilise player profiling data
As a leader in the global betting industry, we leverage our iconic brands, cutting-edge technology, and real-time data insights to deliver seamless, engaging, and competitive wagering experiences

Job Summary

  • As a leader in the global betting industry, we leverage our iconic brands, cutting-edge technology, and real-time data insights to deliver seamless, engaging, and competitive wagering experiences.
  • In this role, you will manage and grow key client relationships, ensuring customers feel valued, supported, and engaged across our betting platforms.
  • Here, you’ll help shape the voice of some of Australia and New Zealand’s most recognised brands - while developing your own craft in a supportive, ambitious team.

Matching Summary

As a leader in the global betting industry, we leverage our iconic brands, cutting-edge technology, and real-time data insights to deliver seamless, engaging, and competitive wagering experiences.

Skills & Requirements

Must-have

  • Manage and grow key client relationships
  • Elevate customer wagering journey
  • Utilise player profiling data
  • Deliver exceptional customer experiences
  • Host customers at events
  • Proactively manage Safer Gambling
  • Identify potential high-value customers

Nice-to-have

  • Passionate about sports betting
  • Thrive in a fast-paced environment
  • Understand customer engagement drivers
  • Motivated to deliver standout experiences
  • Value individuality and collaboration

Key Requirements

  • Proven experience in account management
  • Strong communication and interpersonal skills
  • Excellent problem-solving skills
  • Ability to work well in a fast-paced environment
  • Proficiency in using CRM software
  • Solid understanding of data analysis and reporting

Work Rights

Not specified

Tailored Resume

Cover Letter