Not specified; not specified; comprehensive health...
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4+ years professional experience in publishing
Strong knowledge of ms office
Experience with quality and performance management principles
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The Supplier and Customer Experience Specialist position at Cell in Chennai focuses on enhancing supplier performance and customer satisfaction within health content operations. The role requires collaboration with various teams, overseeing supply chain processes, and ensuring quality and accessibility in deliverables.
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Job Summary
The role acts as a bridge between Health Content Management, Global Procurement, suppliers, and partners to align priorities and drive improvements.
Responsibilities include improving supplier performance through metrics, managing accessibility governance for content standards, and leading CX reporting via Scorecard 360.
The company offers comprehensive benefits including health insurance, flexible working arrangements, subsidized meals in Chennai, and free transport pick-up.
Matching Summary
Match Score: 75
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The Supplier and Customer Experience Specialist position at Cell in Chennai focuses on enhancing supplier performance and customer satisfaction within health content operations. The role requires collaboration with various teams, overseeing supply chain processes, and ensuring quality and accessibility in deliverables.
**
Salary
Not specified; Not specified; Comprehensive Health Insurance, Flexible Working Arrangement, Subsidized Meals in Chennai
Skills & Requirements
Must-have
4+ years professional experience in publishing
Strong knowledge of MS Office
Experience with quality and performance management principles
Accessibility workflow and supplier knowledge
Basic knowledge in auditing and assessment processes
Nice-to-have
Qualifications in Lean methodologies
Demonstrated competency in project management
Health Content Management relevant experience
Collaboration across teams to deliver success
Ability to train or mentor new colleagues
Key Requirements
University Graduate degree
4+ years professional experience in publishing or relevant industry