Supplier And Customer Experience Specialist

Cell

Chennai, India
Not specified; not specified; comprehensive health...
**
4+ years professional experience in publishing
Strong knowledge of ms office
Experience with quality and performance management principles
** The Supplier and Customer Experience Specialist position at Cell in Chennai focuses on enhancing supplier performance and customer satisfaction within health content operations. The role requires collaboration with various teams, overseeing supply chain processes, and ensuring quality and accessibility in deliverables. **

Job Summary

  • The role acts as a bridge between Health Content Management, Global Procurement, suppliers, and partners to align priorities and drive improvements.
  • Responsibilities include improving supplier performance through metrics, managing accessibility governance for content standards, and leading CX reporting via Scorecard 360.
  • The company offers comprehensive benefits including health insurance, flexible working arrangements, subsidized meals in Chennai, and free transport pick-up.

Matching Summary

Match Score: 75

** The Supplier and Customer Experience Specialist position at Cell in Chennai focuses on enhancing supplier performance and customer satisfaction within health content operations. The role requires collaboration with various teams, overseeing supply chain processes, and ensuring quality and accessibility in deliverables. **

Salary

Not specified; Not specified; Comprehensive Health Insurance, Flexible Working Arrangement, Subsidized Meals in Chennai

Skills & Requirements

Must-have

  • 4+ years professional experience in publishing
  • Strong knowledge of MS Office
  • Experience with quality and performance management principles
  • Accessibility workflow and supplier knowledge
  • Basic knowledge in auditing and assessment processes

Nice-to-have

  • Qualifications in Lean methodologies
  • Demonstrated competency in project management
  • Health Content Management relevant experience
  • Collaboration across teams to deliver success
  • Ability to train or mentor new colleagues

Key Requirements

  • University Graduate degree
  • 4+ years professional experience in publishing or relevant industry
  • Work authorization status not specified

Work Rights

Not specified

Tailored Resume

Cover Letter