Student Account Associate

Bordenstein Lab

University Park, Pennsylvania, United States
Base: $42,100.00 - $61,000.00; bonus/equity: not s...
Hybrid
Excellent customer service skills
High level of attention to detail
Strong interpersonal communication skills
The role involves providing counseling and guidance to students and families regarding university policies and student accounts

Job Summary

  • The role involves providing counseling and guidance to students and families regarding university policies and student accounts.
  • Candidates will be responsible for resolving account issues, posting payments, and guiding users through billing and financial aid processes.
  • The position offers a flexible work arrangement combining remote and on-campus work with a generous 75% tuition discount benefit.

Matching Summary

The role involves providing counseling and guidance to students and families regarding university policies and student accounts.

Salary

Base: $42,100.00 - $61,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Excellent customer service skills
  • High level of attention to detail
  • Strong interpersonal communication skills
  • Knowledge of Microsoft Word and Excel

Nice-to-have

  • Experience with student business systems
  • Advising and counseling experience
  • Critical thinking abilities

Key Requirements

  • Associate Degree or equivalent
  • 4+ years of relevant experience
  • Successful completion of credit history check
  • Authorized to work in the U.S.

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter