Customer Care Representative

ABC Fitness

Unknown
Base: $17.50 usd hourly; bonus/equity: eligible fo...
Fully remote
Inbound and outbound call handling
Customer account management
Call center productivity standards
Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic, focused on respect, trust, and belonging

Job Summary

  • Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic, focused on respect, trust, and belonging.
  • This position is responsible for handling inbound and outbound calls while providing quality service to customers and maintaining call center productivity.
  • Employees enjoy benefits such as open PTO, parental and pawternity leave, medical/dental/vision coverage, and a Calm App subscription.

Matching Summary

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic, focused on respect, trust, and belonging.

Salary

Base: $17.50 USD hourly; Bonus/Equity: Eligible for bonuses and commissions; Benefits: Medical/Dental/Vision coverage, PTO, Calm App subscription

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Customer account management
  • Call center productivity standards
  • Proficiency in Microsoft Office
  • Remote work capability
  • Quality assurance compliance

Nice-to-have

  • Bi-lingual communication skills
  • Previous call center experience
  • Work-from-home experience
  • Team collaboration and support
  • Growth mindset culture

Key Requirements

  • High school diploma or equivalent
  • Minimum typing speed of 30 words per minute
  • Ability to meet QA and schedule adherence goals
  • Basic math skills including decimals and fractions
  • Reliable attendance and consistent work schedule
  • Ability to work in a secure home environment with high-speed internet

Work Rights

Not specified

Tailored Resume

Cover Letter