Customer Experience Advisor | S1 | Retail Banking | Burgess Hill

SANTANDER CONSUMER BANK S.p.A

Burgess Hill, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Deliver outstanding customer service
Communicate effectively with customers
Assist with day-to-day transactions
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.
  • You will be a listener and problem solver, assisting customers with transactions, technology, and fraud protection.
  • The role offers a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and various wellbeing benefits.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Pension, holiday, healthcare, share plans, product discounts, wellbeing support, family leave

Skills & Requirements

Must-have

  • Deliver outstanding customer service
  • Communicate effectively with customers
  • Assist with day-to-day transactions
  • Handle customer queries and servicing
  • Protect customers against fraud and scams

Nice-to-have

  • Go above-and-beyond for customers
  • Flexible and can-do approach to work
  • Openness to a broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter