Customer Support Reps - Ai Training - Columbus, Us

Prolificacademicltd

Remote, US
Up to $30 ph; flexible hours; remote work arrangem...
Remote
Years of high-volume customer support experience
Exceptional written english communication skills
Proficiency with zendesk or salesforce service cloud
Prolific is seeking Customer Support Representatives to assist in training AI models by evaluating AI-generated responses and simulating customer interactions. The role requires strong communication and problem-solving skills, as well as experience in customer support, with competitive pay rates and flexibility in working hours

Job Summary

  • Prolific is building the world's biggest pool of quality human data to train cutting-edge AI models.
  • Participants will evaluate AI chatbot responses for accuracy, brand voice consistency, and helpfulness scores.
  • Researchers pay up to $30 per hour for tasks requiring one hour of uninterrupted work.

Matching Summary

Match Score: 85

Prolific is seeking Customer Support Representatives to assist in training AI models by evaluating AI-generated responses and simulating customer interactions. The role requires strong communication and problem-solving skills, as well as experience in customer support, with competitive pay rates and flexibility in working hours.

Salary

Up to $30 per hour; Flexible hours; Remote work arrangement

Skills & Requirements

Must-have

  • Years of high-volume customer support experience
  • Exceptional written English communication skills
  • Proficiency with Zendesk or Salesforce Service Cloud

Nice-to-have

  • Multilingual capabilities for translation evaluation
  • Ability to de-escalate complex customer situations
  • Experience with Confluence or Notion documentation tools

Key Requirements

  • Professional experience in customer support roles
  • PayPal account required for payment receipt

Work Rights

Not specified

Tailored Resume

Cover Letter