Team Lead Deposit Operations

Wintrust Financial Corporation

Base: $24.03 - $31.25 hourly; bonus/equity: eligib...
Onsite
3+ years financial services experience
Dispute resolution for debit card and ach
Team leadership and supervisory duties
The Team Lead Deposit Operations coordinates work for their respective team to ensure team meets and/or exceeds SLAs

Job Summary

  • The Team Lead Deposit Operations coordinates work for their respective team to ensure team meets and/or exceeds SLAs.
  • Wintrust offers a competitive pay range of $24.03 - $31.25 per hour along with eligibility for an annual bonus.
  • The role involves resolving non-routine problems with specialized knowledge and supporting escalations, inquiries, research, and analysis.

Matching Summary

The Team Lead Deposit Operations coordinates work for their respective team to ensure team meets and/or exceeds SLAs.

Salary

Base: $24.03 - $31.25 hourly; Bonus/Equity: Eligible for annual discretionary or incentive bonus; Benefits: Comprehensive package including medical, dental, vision, life, 401k match, and tuition reimbursement

Skills & Requirements

Must-have

  • 3+ years financial services experience
  • Dispute resolution for debit card and ACH
  • Team leadership and supervisory duties
  • SLA management and workload balancing
  • Process policy question handling

Nice-to-have

  • Mentorship and on-the-job training skills
  • Experience with Zelle and ATM transactions
  • Change agent capabilities
  • Strong teamwork and collaboration focus
  • Multi-tasking in new initiatives

Key Requirements

  • 3+ years of financial services experience
  • 1+ years of dispute experience preferred
  • Team lead or supervisory experience preferred

Work Rights

Not specified

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